I joined The Next Incantation Incantation (TNI) four years ago. When I wasn't known by the staff my experience was fine. I was just there to write. I started to get involved with staff about a year into being a member. Many staff had left and the site was growing. I was passionate about my characters and I wanted to help. Once I was on staff, I realized why the previous staff had left. The head admin of the site refuses to let go of anything, be it site responsibilities or a grudge. She micro-manages and, in my four years, no new person has been given the title of admin (only co-admin). The staff has become less like the runners of the site and more like an elite club. Part of this has to do with the admin only promoting people if they don't disagree with her. She surrounds herself with people that will stroke her ego and will fire anyone who disagrees (and also go as far as fire people associated with the fired staff even if they hadn't said anything on the matter).
To make matters worse, the staff tends to be transphobic. They do not respect the pronouns of members and refuse to make simple changes to the website to make it more affirming to trans identities. And this is coming from a site that advertises itself as accepting.
More details with proof can be found here:
https://docs.google.com/document/d/1OM850H99kqbAZJDlIl9TtRKiph9N7MGdKBfROJ5CMLY/edit?usp=sharing