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I had expected 10 meals in my first delivery! As I stocked my fridge and checked the manifest, I realized I was missing 2 meals. I hopped on the freshly app and did a live chat with Alex F. Who was very polite and offered to credit my account for the 2 missing meals. He even explained that my box could have been packed too quickly and the 2 meals just didn't make it in. I appreciated the explanation since things do happen sometimes. I'm looking forward to enjoying these meals!
Melo L.'s review of Freshly earned a Very Helpful vote
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The servings were delicious, tasty and mouth-watering for the kids! Pink was equally helpful and...
Hi Melo, thanks for sharing your wonderful experience! We aim to provide excellent customer service so I'm really glad to hear that Alex did an awesome job in assisting you with your concern.