Melody R.

Bought a pair of Beats Solo, good thing I bought the warranty, but as soon as I received them they were broken. I sent them to the warranty company, CPS, took a month and a half for them to send me another pair. Those were all so messed up too, and then they said," oh we have to give you the money back but not the shipping or the tax, we couldn't fix them, but you can always buy another pair." Why would I buy another pair if the first two didn't work? Three strikes I'm out right? Just terrible buy the services I suppose, but not the merchandise or the warranty oh, because neither one works.