Melody M.

My daughter loves their sweatshirts, and being a single parent, I struggle to afford the expensive shirts she wants from this business. In the last few days, I have noticed a $14.95 charge to my card from this store, I have not ordered anything for months, so I called and they told me that the charge was a trial membership. I did not ask for the trial membership, nor did I authorize them to take the money out of my account. I told the lady that the almost $30 they took out was all of the money I had left to feed my daughter until my next payday. She actually argued with me that they only took out one 14.95 payment. I told her I was looking at 2 $14.95 transactions from their company, and I wanted that money put back right away. She told me I was wrong, but that she would escalate the refund, and she would have a supervisor contact me by email so that I could send screenshots of the transactions. That was 4 days ago, and of course, I have heard nothing, and I cannot get them to talk to me at all. Do not shop with this company.