melody h.

Mercari allowed me to mail a 350 purse to a guy who changed his mind and asked for a refund before he received the item. Then he opened it, returned a stuffed animal back to me. The guy filed a dispute saying he received the animal instead of the purse. He tried to get it cxld before hand, they told him no then dont receive it... he did, swapped the item and sent it back in a box TOO small for the purse to fit in. Guy atole it and mercari is NOT standing behind the item that tbey claim we wont get scammed on. They i stantle refused our claim and wont chat any more. I pkgd it at work, i have video that purse was in box when guy picked it up. They didnt care so im out.,