They never listen to complaints or concerns. If you feel if another player is being rude to u they will side in their favour so long as they didnt curse or use black listed words. They're making it harder to get passes too. They recently added a new feature that literally every player said no to when they put it on the test server. They also recently to me accidentally deposited a large sum of money into my bank account. They did not tell me about it at all, and 3 days later when they realized this happened without my consent they withdrew that money from my bank. It was their finds to begin with yes but they just made the withdrawal without telling me or asking for consent, thus I feel they completely violated my privacy. And what do they do when I SHOW them what happened? $#*! all. And they try to tell me it was delayed charges. I used to love the game and still love the overall gameplay, but their managment has me feeling completely violated of my privacy