No free box ever came. Called them and they apologied and said they would send another free sample. Second box never came. Thank God I called and cancelled before the memebership started. One star because they actually cancelled and I was never charged; so I didn't have to file a dispute with my credit card company. Would have liked to give them a shot. All the info. Is in their pitch if you read it and if you are giving your credit card info. So, you know you are signing for a paid membership... but no free sample... twice? Nope.
Hi Melissa, thank you for your review. I'm really sorry to hear that your sample box and replacement box haven't reached you. If you'd like to email our team at hi@graze.com, we'd be happy to look into this further for you.
It may also help to know that we don't offer telephone support, so we'd also really like to assist further with any calls made regarding your orders with us.