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I am new to this product but just got a sample in the mail yesterday. This product is a soy based product. It has a lot more fragrance over a larger area than when I tried the "diamond candle" brand. The tarts are huge almost three times the size of the others. The prices aren't as steep as the other companies either. I would totally reccomend this company and all of its products.
I have been trying to contact customer service for four days now with no avail. I have emailed and called constantly. I am not happy with this site and with their "money back guarantee " I would like the money back that was wasted on this site!
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This site is amazing! I get to choose the jewelry that I want inside and it candle within a week...
Hi Melissa, I'm sorry it took over the weekend for our customer support team to reply back to your support ticket however I see your refund has been processed in full for you now. We hope you'll give us another try and remember if you don't win an auction you can buy it now and get your bids back.