This is a great company. If you ever have to return something, they are quick to refund. I recently purchased something from their competitor, Magellans, which I returned and it took 2 phone calls and six weeks before I saw the credit even though I had tracking information and a signature. Never again. I will always buy from Travelsmith for this type of merchandise.
I recently purchased something from this company which I ended up returning. It took 2 phone calls and 6 weeks to get a refund even though I had tracking information and a signature. Will not order from this company again. Will stick to Travelsmith.