Melissa p.

So I've been using lyft for awhile. When I need to take my puppy to the vet or want to take him to the dog park I ride lyft. Since, I can't take my dog in the bus. I had no problems taking my dog in the car. The drivers are always so nice saying my dog is so cute and they never seen anything like him. And pet him. BUT today on 1/26/17 I decided to take my dog to the park. I opened up the app & the driver was on the way. I was waiting for almost 10 mins then he cancelled my ride. Then another driver got called he was on his way already. He came & picked up my small dog! (I always put my dog on my lap btw) he asked if it it was a service dog & im like no. & very very rudely he didn't want to take me & said "nahh I'm not gonna take you " in the most rude & disgusting tone ever. He didn't even said sorry. He drove off very quickly. I couldn't believe it. This wasted almost an hour of my time. I always thought lyft was pet friendly till this happened. He was very very mean. Very unacceptable! Then I called in uber & kindly the driver let me & my dog in. Not like that nasty man from lyft