I would like to share my experience with you in the fact that over multiple times there have been some issues with blankets that I have ordered and I get it, everyone makes mistakes but what I'm really shocked and surprised with is the excellent customer service and no questions asked. They simply replaced and rushed my order and although yes frustrating that I didn't get what I ordered the first time they have more than made it up by great customer service experience.
Hi Melissa, this is Shell with Collage.com. I cannot thank you enough for giving us the chance to fix our mistakes when we make them. Your kindness means the world! Thank you so very much for your kind words and for taking the time out of your day to share your experience! If there is anything we can help with in the future just let us know! I hope you have a wonderful day! :)