I took their PMP class 2 years ago which last minute they canceled the location in Seattle and asked if I would travel to San Diego for a class down there. They paid the expenses, so I did travel and attended the class. Instructor seemed to be very knowledgeable about the PMP training, however he was contracted to work for EZcertifications fairly last minute. So it makes me question the companys planning for scheduling classes. The trainer was also unfamiliar with the EZcertifications training materials, so that seemed odd as well. None the less, he was a great instructor and very easy to work with.
Fast forward two years. I never did take my test for the PMP certification, so I inquired about attending an online course. I was told that I could at no cost, but after numerous attempts to schedule with the representative I was working with, I stopped receiving responses. Maybe EZcertifications is going out of business? Very disappointing in the lack of customer service.
I can't tell you how many times I've reached out to Neel, only to have him ignore my emails, phone calls, IM chats, etc. He even failed on following up with me on his promised dates.
I would not recommend using this company. There a lot of other options out there.