I ordered a necklace for my sister. It came right on time before Christmas and I was so excited. I got my sister the Arabic name necklace she had always wanted and she loved it. She wore it ONCE. Within one wear the necklace had bent in half and the clasp broke off making it unwearable. I then went to email namefully requesting a refund (also attached images of the damaged product) and they suggested for me to pay an extra 75$ for me to upgrade the horrible quality of their jewellery that they are selling. How AWFUL! All they want is for you to pay more and more money! WOULD NOT recommend this website at ALL!