Melissa D.

Wrote an email a few months ago asking to purchase extra covers for my sofa. Rachel Thau responded that they were available. Wrote back again a few months later and recieved an email that they were not in stock. No problem, I can wait, right? Sent am email back asking when they would be back in stock and Rachel wrote back they will no longer stock the item. I wrote back again asking if they still stock the sofa, she snarkily replied that they will not take cushions from warehouse sofas. Um- what? I never mentioned I expected her to do so. But, now that she mentioned it, they never have charge backs? My intention was to purchase another sofa. I am appalled at the way I was treated. Unfortunately, there is no other way to contact the company other than through her. I hope someone from corporate will read this and can help remedy this event.