I ordered a comforter set for my daughter for Christmas. Guaranteed arrival before xmas. Thank God I paid through paypal as this may be the only way I get my money back. I started a claim through paypal and Bedding Inn did respond but stated the only way they would "prepare" my item is if I would stop the claim through paypal. No way! I told them to ship the item and I would withdraw the claim stating they resolved it fairly and timely. Still nothing. I gave them until the 4th of January to respond. Still nothing. I feel this company is a SCAM and I'm sorry I didn't search them out ahead of time.