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Melissa B.

Contributor Level

Total Points
81

1 Review by Melissa

  • Panda Express

6/4/19

I was in a hurry and on a tight schedule today so I thought I'd order lunch through their website. I ordered from the Fowler and Herndon location in Clovis at 11:33 a.m. and my order said it would be ready in 12 minutes. I was stoked as I would be able to make my lunch apt and be back at work on time! I got to the restaurant at 11:44 a.m. but did not see the mobile order waiting for me. They seemed to be very busy helping all the inside customers and there was a line. However, when my order was checked on it seems they were out of one of my entree items so they put the entire order aside and forgot about it! They were sorry for the mistake and promised my order would be ready in five minutes to go. My order was not ready in five but I had to wait another 15 minutes in the store and was late going back to work and was not offered any sort of compensation for the waste of my time so be careful when your on a tight schedule.

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