Melissa B.

Every bad review you see here is true. I personally had a horrible experience with this crappy excuse of a business the first time I went there. They posted a sale online and only had ONE person to man the store! The sale was fill a bag for $65. Because they had not enough people working the line was 1 1/2 to 2 hour wait. I had an appt to get to and a busy day, I asked if they could hold my items. Came back hours later and some of the same people were still in line- which I would have to get in the back of the line again... called the store three times before I could reach anyone. I asked if I could give my credit card to purchase items and pick up next day. Was told NO. So I Explained my situation that I had already been there twice and had a class I needed to be at I was told they couldn't hold items till next day. The same worker (naive and stupid) who had been there all day was still there at closing and said I could come back then. Was THEN told the "Rules" of the sale had changed... because they found they weren't making as much profit you could only now have 4 items total! So I had to choose to give up 3-4 additional items! Mind you, if you had nothing better to do all day then to sit and wait in line for hours, and if You were some of the people that made it through the line in the first half of the day then you got as many items as you wanted it and some people got up to $1000 worth! Now how do you think that makes a customer feel that they were not treated fairly? So I made a comment on their Facebook page and was blasted by the store owner Becka- Who told me that I was no longer allowed in her store or to purchase from her again. Crazy right? Yes it is true I was very frustrated when I talk to the sales person and they were not willing to work with me to pay for the items that I wanted- but even when I showed up in the store and they change the rules I said nothing and did not complain to the girl working even though she was very snotty about it over the phone and in person. I have been in hospitality sales for 15 years and prior to that was a small business owner for 10 years - I know a little bit about customer service and how you're supposed to treat people. This owner is a NARCISSIST to the extreme. Stay FAR away. By the way it out of the clothes I purchased in the bag several of them were so poor quality that I could not wear because the stitching on the inside and the way it was made was itchy and uncomfortable -really never experienced clothes like that before as I typically shop for higher end brands I certainly do not need to brag about it though the way the owner does. The stories and reviews you see about her raising prices once an item is popular are all true as well as I have seen that - I have also noticed and seen the joke about her trying to make plus size girls feel better which is really a manipulation tactic to people with low self esteem.