Melissa B.

I have been a member with Fabletics for approximately 1.5 years. I started with their great deal of getting some workout pants for free, etc. I have since purchased two tops that have held up well but were always too thin to wear for anything other than pajama tops (expensive PJ tops if you ask me). Anyway after the second one I just quit buying and kept skipping months and never had an issue until this month (June 2016) when I forgot and I was charged $49.95. I absolutely KNEW this would happen so I thought "alright I guess I will treat myself to something." I searched high and low and finally decided on a simple little black dress that was $44.95. I added it to my cart and went to check out. Now on "JustFab" (an affiliated site) the same thing happened and it was simple; I bought a few things and my credit was visible for me to see that it was available. I was in the check out and it kept telling me I owed $53.00! No credit would apply on Fabletics! I called customer service and they told me it was because I HAD TO SPEND at least the $49.95! I was angry and told the customer service rep that I didn't feel it was appropriate they are basically TELLING me that I have to spend MORE of my own money! He was kind enough to give me 'credit' and allow me to spend my own money! (Seriously?) So needless to say I am cancelling my membership ASAP!