From 6/13 until 10/30/13 I have tryed to get someone to respond to my e-mails and phone calls. NOTHING. When my product came you could smell right thru the box, so I knew right away my favorite perfume was broken. No matter how many phone massage I left or e-mail I sent no one would respond.If I can keep one person from losing money from this website then it was worth my time.