I wish I would have seen the reviews before I ever called this place. As another reviewer said, if there was a minus bazillion star, I would have used it. (Sitejabber -
How about it? Maybe giving us more options for really, really terrible companies like this one?) They are nuts. I have been waiting five days for a get well bouquet sent and they have a prerecorded script, telling me they are sorry and it will be delivered another day. I have cancelled the order several times - in email, over the phone, etc. and like other reviews, have been kept on hold waiting for a "manager" to take my cancellation, all the while trying to upsell me again! These people are seriously nuts. I have told them I am never calling them back- sorry about their policy but I am NEVER talking to them again and they have gotten my message loud and clear. They are playing games and maybe trying to float some other part of their business with charges from customers who didn't know their business is a total scam and sham. I don't know but I have NEVER experienced such tactics ever! There website is great, but don't let it lure you in. You will not get your flowers delivered and you will receive multiple phone calls and emails, hoping to break you down and you will let them keep the "credit" on your account for a future order... seriously that is how stupid they are after I have told them what I think of their tactics and they still try to upsell and keep your money. I am contacting Better Business Bureau next, have already reversed charges with my credit card company and they persist! Look out for the biggest waste of time ever. I called a local florist today to order for my sick friend and in three hours, she has gotten the flowers... What a miracle! Buyer beware! And, thank you to Sitejabber for being here so we can share our experiences and help other people make better decisions about a company!