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Melinda C.

Contributor Level

Total Points
83

1 Review by Melinda

  • InstantCheckmate

6/10/20

I would leave NEGATIVE stars if that was an option. I was conducting research on an individual in connection with a civil litigation proceeding. Instant Checkmate fraudulently indicated that there were 10+ criminal records pertaining to the individual whom I was investigating. That was the only reason I opted to sign up for the month. After being misled and fraudulently induced into purchasing a report, I discovered the individual actually had 2 traffic violations. Had I known that beforehand, I would NOT have purchased a report from them. I notified them of this and requested an immediate refund as they clearly violated the Deceptive Trade Practices Act which was enacted to protect misled consumers, such as myself. Then they continued to charged my credit card over 37 DOLLARS for two more months, even after they stated in writing that my account was cancelled and no more charges would be placed on my credit card. In fact, the same day that was put into writing, my credit card was AGAIN charged. CONSUMERS BEWARE. This company is NOT to be TRUSTED. SCAMMERS.

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Nicholas K. – InstantCheckmate Rep

Hello Melinda,
Thank you for taking the time to leave us with your feedback. If you feel that you've been charged in error, please reach out to our dedicated Customer Care Team at (800) 222-8985. Our team is available from Monday - Friday 7:00am to 7:00pm PST* (10:00am - 10:00pm EST) so we can make things right.

Thank you

Melinda Has Earned 3 Votes

Melinda C.'s review of InstantCheckmate earned 3 Very Helpful votes

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