Mel D.

Ordered flowers, delivered 5 days later than I wanted. The company offered a gift basket as an apology, which is why I'm giving them 2 stars and not 1. However, the flowers arrived to the recipient and were totally not what I ordered, I even paid for extra flowers and a card, and neither of those were included. They were nothing like what I asked for, and looked really cheap and super embarrassing, as this was a gift. I reached out to Bloomex and sent photos of what I received and asked for a refund, and they are literally ignoring me. I'm sure people have had good experiences with them but they are not reliable! Do yourself a favour and find someone else.