Mel C.

Left me stranded at airport! I hadn't booked 2 weeks in advance. When I called them to find out where my precooked driver was lady heard me perfectly until I gave my name and location, she went away to find out when she came back she pretended she couldnt hear me then hung up - ridiculous behaviour healthrow airport has the best reception - waited two mins for said deaf lady to call me back and surprise... Nothing so I called them some rude bloke answered and before I uttered by name said can't to that pick up! I reminded him I booked it two weeks prior and also sent and email to confirm the day before (which was confirmed by Ed) what's changed - he said sorry can't do I asked to speak to manager he claimed he was and hung up! - I actually can't believe it. Have no idea why I didn't stick with Clocktower cars - called them sent me a night in a shiny Prius within 15 mins -