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Mel B.

  • 1 Review
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Experience: Shopping

Member since August 2019

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1 Review by Mel

12/7/20

I've been with Ebluejay since 2015 & have tons of items listed, never had issues with buyers. My problem is that ebluejay won't forward my answers to customers so I've lost tons of sales. At first it was just a few customers now, almost all of them don't get my reply. Reason I know this is because some customers found my actual email address & emailed me directly without going through ebluejay. They said they never got any of my replies. I've sent messages to ebluejay's "contact help" and never got their replies. Frustrating after listing items one at a time for months and months and then not being able to sell them because ebluejay won't help with any issues. Obviously they don't monitor their site anymore and don't reply to a sellers problem on their site!
I am Melsmemories on ebluejay
I still get some questions about my products if they go to "ask seller a question". Hopefully ebluejay will forward the question to me, probably not all. If a person wants to buy an item they would have to include their email so I can answer their questions directly.
I am looking for a different place to list my items to sell rather than Ebluejay!

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