The restaurant I bought a gift card for (a christmas present) was obliterated in the terrorist attack in Nashville on christmas day. (the Christmas day bombing). I waited an appropriate amount of time to see if that restaurant could re-open. I requested a refund BEFORE the expiration date and they refused to make any exceptions even despite there being a terrorist attack. The managers exact words: " the bombing has nothing to do with this!"-when asked about making an exception and refunding my money to a restaurant that was bombed... literally bombed! AVOID... if their practices are so pathetic, they just want the money so badly, they could care less about doing the right thing. Many, many emails and still no refund. Disgusting business.