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Melanie K.

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Member since August 2019

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1 Review by Melanie


If I could give Momomew a 0 rating, I would. Company sent wrong item then offered me a 10% refund and wanted for me to sell it to avoid paying to ship it back. Other 2 items were cheap, thin polyester instead of linen/cotton as advertised. They asked me to keep the top without a refund so they could still make a profit. I had to pay shipping to return the items, even though the returns were due to their errors and false advertising. They have refused to issue a refund now for over 3 months claiming that they have not received the items. (Shipping time is 3 weeks) Not only are the garments extremely poor quality but this is the worst customer service that I have ever encountered. At this point, I doubt that I will ever receive a refund. Run, don't walk away from them.

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