Melanie K.

I must start off with the clothes are absolutely beautiful and somewhat pricey depending what you buy. The shipping was reliable also... I have around 500 to 600 dollars worth of clothing out. My first package was to arrive dec17th. And I wished I had called about earlier. So then I decided I would order another package of clothes thinking maybe my online order just never went through earlier. Well... it did. It has around 250 or 350 dollars worth of clothing. Second order 200 dollars. To be fair my second order should arrive as normal. I've just lost confidence with the shipping. And I won't order agin. I just won't. It's up to other women to make up their minds if they still love Venus. I'm just saying the company does not give a crap about my order or how much money I'm out. I'm just sick over it. Oh and yes they have forgot to fill the order completely in the past but always managed to fix the problem. I think I will just stick to local stores and stay away from large manufactures because they don't care. They just don't care that some woman is out a lot of money. Again to be fair the first package is my worry and the second I'm not confident in receiving. Dang it. Larger companies will not have the best service at issues like this. They aren't prepared for large volumes of problems. So I've learned my lesson. Hsn has it together they are huge retail service and much more reasonable and you would think so with Venus. Not true. Never again. And I'm sorry to say it's not great. And not my fault.