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Melanie J.

Contributor Level

Total Points
87

1 Review by Melanie

  • WeddingWire

3/9/17

Let me start with the things I do like since it is such a small list. I like the fact I can put my guest list onto the site. But that is about it. I guess I can also agree with the fact their wedding website is free, even though it has limited choices and themes IMO.

To the things I don't like. People are beyond rude on the forum posts. I personally feel as if the forums should be taken down altogether, and it looks like I am not the only one to say that the forum are is a horrible place for advice, but let me tell you, if you make a discussion board and say that, it gets shut down in a heart beat along with the snarky comments you are bound to get on any discussion you make.
I do no like the fact if you export your guest list from WW it exports it into excel (which is no problem) except you can't import it back!
There also seems to be a lack of options on the site, and you really can't change anything without having to email customer support, i. E I accidentally put yashoo instead of yahoo and it took two days for WW to fix it because the first time, they didn't do it correctly, and the next time I ended up getting locked out.

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Lauren S. – WeddingWire Rep

Hi Melanie,

Thank you for taking the time to post your feedback on our planning tools and the forums. I will definitely pass along your feedback about exporting and importing the CSV file to the Guest List tool to our Development Team for future improvements!

I'm also very sorry to hear you feel this way about the forums, as we want them to be an open platform for everyone to express their opinions! Please keep in mind that since this is an open, online forum, and there will be lots of different opinions offered. However, with that being said, the comments made within the forums should never violate our Community Guidelines. Please email community@weddingwire.com directly if you experience any forum violations so that we can investigate these further.

If you have any other questions or concerns about your account, please reach out to us directly at support@weddingwire.com so that we can help you as soon as possible!

Thank you,

Lauren

Melanie Has Earned 7 Votes

Melanie J.'s review of WeddingWire earned a Well Said vote

Melanie J.'s review of WeddingWire earned 6 Very Helpful votes

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