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Melanie J.

St louis

Contributor Level

Total Points
161

About Me

Love my husband and my black kitty. Sell Color Street nails on the side. Work as a bank remote customer care representative and love my job.

Interests

Coffee

2 Reviews by Melanie

  • Ashley Homestore

12/25/22

Do not let your worst enemy shop there! From sales selling incorrect items, items that couldn't be attached and lying about financing or offer deals to the rude manager at the store not offering any sympathy for the repeated problems to the contracted out delivery company that was late, no shows, dropped the in wrapped furniture, sweat on it, shoved it through the door, damaged it and our property to the customer service departments who offered financial restitution for all the mess ups but then changed them to fit their needs and never sent us communication then denied us a full refund only partial, as we already received funds earlier, when an item couldn't be used brand new through no fault to us then back to delivery team or someone who harassed us daily 3 texts, 3 emails and 3 phone calls to pick up the item, which I ignored them all but they showed up anyway! After a BBB case and their refusal to refund an additional $113 and almost 3 months battling, we gave up and took the partial refund. Horrible company!

Tip for consumers:
Tell it like it is. Help others not get frustrated.

Products used:
Furniture and bedding

Service
Value
Shipping
Returns
Quality
  • CarCover

10/24/20

Researched and thought we found the best one but... Seemed pretty cool and fit a bit loose but was impressed with the 5 layer protection and lock system. However, after about a month (HA! After you can return or exchange for free by the way), we noticed it wasn't fitting the car and water was leaking through the cover! We called and messaged and was told "It just needs to rain and sit on your car for several periods, about a month for it to shrink the holes and fit properly". What?!?! So, their amazing 5 layer product is supposed to leak on my expensive car and get dust, dirt, etc on it for a month until the holes shrink? Oh and by the way after the month, now you can't return it for free, but you can exchange it for another one for $30-40 shipping! We did, thinking it was just a flawed one. NOPE, this one immediately allowed dirt, dust (including sawdust and rock dust, thankfully no water, yet and pollen. We contacted the company but they said it was after the 30 days so we could only exchange it for a fee! Go elsewhere folks. Go to a store that you can walk into or something. Talk to other.

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