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I placed an order on June 20 and until now it says processing. I contacted the customer service and they asked me to send my last 4 numbers on my card and a picture of a national ID or a diving license! I do a lot of online shopping and this is the first time that i get this reply! And the bad thing that they have warned me if i don't send them these details (WITH PICTURES) they will cancel my order!
Now i'm really worried about all the money that i have spent I wish i read more reviews... I hope they are not spamming me!
A very trustworthy website. Ordered few times and always getting my shipment earlier than expected!
Dont event order from ASOS! The delivery is a joke!
I was supposed to get my shipment in june 28, I emailed them and the reply was there was a problem with shipping the items... why would you take our money for nothing then! They said they will only be able to refund once they have the shipment back in the warehouse! How this is my problem! What if the items were lost does this mean i will never have my money Back!
Stay away from ASOS!
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This company is all around horrible. There is no customer service to speak to or chat with. You...
Hi dear,
Thank you for ordering from our site. We are truly sorry for letting you down.
To avoid unauthorized transactions and ensure the payment security that we ask you to provide payment credit card(last four numbers and card holder’s name) and the photo of credit card holder’s personal ID or passport or drive license(show us the name). Hope you can kindly understand it.
Your items have been prepared well. We will ship your items out as soon as possible.
Apologies again for all the trouble. You can contact us if any problem.