MeiLing W.

Flyfar has not refunded in amount of 1290. 53 to me since Nov 14th, 2019.

I have talked to Flyfar staff many times.
They first promised to give the full refund back to me( $1290. 53). I have been patiently waiting the refund. They finally found some body to respond my emails. However, Flyfar staff told me that the airline( Air Canada) has not approved my refund process.
When they promised to give the refund, I was not told that the airline(Air Canada) was involved in the process. And the staff was not being responsible to get the refund for me.

The partnership is between Flyfar and the airline(Air Canada). This should be their jobs to communicate clearly with the airline, and just refund their customers. It is a very simple job for Flyfar to do.
Fly far should be banned in the world! They are not doing their businesses honestly and responsibly!

STAY AWAY!