They didnt refund my money, i buy myson radiators from them, after a year one of them is leaking, we call the company and send the video to them, they saw the leakage, but they want us to send the radiator to Vermont store its about $400 shipping, or drive to there its about 5 hours, they see the video why they dont give me mr refund, nobody want to pay, either myson or plumtile, they dont care..