Meg R.

DO NOT BUY FROM HERE! Horrible company and horrible customer service! I purchased a cover for my BBQ, and it ripped not even 3 weeks later after putting it on. I put it on one time and rolled it under the garage. This was in October, not even into the windy and cold winter days. I received the product Oct 7, out it on the next weekend. I tried to request a return / refund and they wouldn't make a 10 day exception to their 30 day return policy. Only a store credit. Why would I want a store credit to buy another product that doesn't work? What a scam!

This company should be ashamed of themselves and for not standing by their product for even a month and not refunding it. I can't believe how unethical and unprofessional the customer service was when I called. I'm truly and utterly appalled. Hard earned money down the drain. Shameful!

Do not buy these poor quality bbq covers. Save the headache and money and buy a higher quality cover elsewhere that will last at least more than a month!