Meg P.

The chair is okay. The support after sale does NOT exist. They are happy to send you parts and pray that solves your problem. If not, you're stuck with that expense and still no technician to come help you. I'm 64 years old. It was suggested that I lift the front wheels up and run the motor to see if I could give them more info. Excuse me? I'm supposed to lift the chair? I'm supposed to buy $145 of parts and pray that works? If you don't have a tech living with you, fixing a Hoveround is up to you. Stay away from these people like the plague. If you buy one of their chairs, you are buying into being a wheelchair technician. They do not care once the sale is made.