meg p.

I've had my phone number for almost 20 years, & I've traveled throughout the US & Canada using that number as my personal & work phone number. Recently, I was prompted to switch my number to a company phone number to be used for work & personal calls/texts/etc. I didn't switch a long time ago because I didn't want to lose my number that every account/app I have is attached to, & there was no way I could let everyone know I changed my number by me reaching out first. If I knew of this service, I could have saved hundreds on phone bills in my attempt to hang on to that number. It took just a couple of days, & now if anyone tries to reach me, they can hear a message giving them my new number. I just got this set up so I haven't used all the features, but so far it's been very simple. If I ever need that number back, it appears I can just port it out just like I ported it in. I read a few reviews that made me question using this service, but I haven't had any issues so so I figured I would leave my 2 cents.

Be prepared for each person you talk to to have no clue what is going on... like they have no way of putting notes in the computer. Be prepared to repeat yourself, have your call dropped, talk to 15 people in several departments but never given the number to the actual department you need to talk to, be on hold for hours, and lastly, be prepared to have rude people talking to you and to get screwed over and lied to.