Meg M.

They sent heavily bruised buds, stems naked of any greenery. I received them as a gift. When I called to complain, they said they could not do anything unless the sender contacted them.

When the sender spoke to them, he was offered a partial refund and coupons for his next order. Not going to happen! No way we'll ever order from them again. Further, we can contact our credit card company and lodge a complaint and we'll get a full refund AND 1800Flowers would be charged a fee for the complaint.

This is not the first order that's been poor quality. At valentines day, 1/3 of the stems had already-drooping heads as soon as I opened the box.

My previous order, of dozens of tea roses -- almost half the buds fell off the stems as soon as I lifted the stems to put them in a vase.

Do not waste your money on 1800Flowers. Call your local florist.