When I was asked to move my wordpress sites from old host bigrock as the site grew beyond 5K posts, I was wondering if I should get a managed VPS hosting (as I'm not a web pro) and pay $$ monthly or get a business hosting account, which costs $$ as there are not many reliable web hosts in India, but my friend suggested me I should try cPanel web hosting from The-Online.com. Since The Online offers 30 day full refund guarantee I decided to test their cPanel web hosting for a month.
Their cPanel web hosting comes on the cloud server which is fully managed, patched up, monitored by them. CPanel hosting plan came with unlimited disk space and unmetered bandwidth (that means no overage fees) plus free backups, free restore (other Indian web hosts charge for backups and restore feature), and they even gave me free CDN with hosting account. (I needed to email them to activate this)
It's my 7th month I'm still hosting with them so they seem quite reliable. The uptime I checked through my third-party uptime monitoring tool (Hetrix Tools) showed 100% uptime for full 7 months for their cPanel hosting.
They offer fastest NVMe SSD hard disk to host my sites. Their tech support guy ensured me that they host webserver and mySQL database server on 2 different machines in the cloud that helps to increase the performance of websites and they load quite fast. The web page test report I generated showed that my wordpress site was loading incredibly fast. The load time was just 1.3 seconds at The-Online.com v/s the load time of 6.7 seconds at bigrock hosting.
Their support is good. Helped me to migrate my wordpress sites from old host to them. The migration took 2 hours and I was duly informed by email and phone call. They helped me to tune the daily backups which are automated and set up free CDN for my site. I've raised 2 support tickets in these 7 months and both were addressed in about 30 minutes.
I will recommend The-Online.com cPanel web hosting for anyone who is looking out for performance web hosting in India at cheapest cost.