Meghan J.

Dell has plummeted in the past decade, least in terms of quality. I've gone through 2 laptops in just under ten years and this third one is already showing issues within a year of purchase. The laptop constantly gives me charging issues and the fan is already off center/making weird noises.

Customer service isn't too good either. Yes people are personable and try their best on the phone but you try to get past that? Forget it. I actually have their premium support under my warranty and that's yielded nothing but headaches and my laptop still encountering problems.

I'm gonna switch to HP asap.