I've always been a loyal customer to this company. Slightly overpriced, but worth it to feel nice when your belly is taking up the entire room right!? I will no longer be patronizing this shady site. I purchased a dress that was depicted in one color on the site and unfortunate received the same dress in a completely different color. I called customer service to request a return label free of charge as the wrong item was sent and instead of simply clicking a button and sending me a silly label, I was instructed to send an email with multiple pictures of my order, the dress received, etc. Which seems like a ridiculous waste of everyone's time, but I complied only to receive an email stating that while the item depicted on the site wasn't the item received, they can't be responsible for giving accurate photos of everything on their site. So no, ma'am, we will not be sending you a return label for our mistake but please continue to spend hundreds of dollars with us, good day. Truly shockingly horrible customer service (who came up with this business model?!).