I ordered on Nov 21st. I read my item, "great mom sweater", ships Dec 1st. So, I thought not a big deal. But, when I went to the check order... says order confirmed and all my information. I sent an email, AND posted on their Facebook page, stating I have unanswered email. I received an email immediately. Said I ordered a pre order item, and it'll be shipped next week. So, if I don't get by the 22nd... it was a pointless order, as it's a Christmas present! I thought I'd have it by Dec 7th at the latest... because I'm in Canada! After seeing these other reviews in so glad I only purchased one. It's not even on their webpage anymore either, yet there advertised on fb, Buy1, get 1 item free. Good luck everyone. Mine better ship out Dec 11,2017! That's 10 days after the original date that was posted with item, when I purchased.