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Meg D.

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1 Review by Meg

HomeAway

  • HomeAway

“Total lack of customer service”
10/11/18

HoneAway have made a 100 per cent refund to a traveller who cancelled despite the property's cancellation policy stating the traveller was only entitled to a 50 per cent refund. HomeAway's solution? For me to contact the traveller and wrangle the money out of them. Absolutely no customer service. Worst ever.

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