I was subscribed to Ipsy for quite some time, and not just 1 box a month, but all 3 options. That's right, I was spending nearly $100 a month through Ipsy. They have a point system where you can get free products. I had redeemed my points for a sample of something I REALLY wanted to try. First month went by- nothing, second month, still nothing. I contacted customer service and at the end of it all, my account was deactivated (not by me and without warning) and none of my redeemed products ever came. Huge thumbs down.