Posting about the quality of a product I received in November. I purchased the September Birthstone Pearl Drop Baby/Children's CZ Earrings, Screw Back - 14K White Gold for $64.99 for my goddaughters baptism. They were a gift bought for the event although she was not able to get her ears pierced until the beginning of this year and was just cleared this week to change the earrings. Her mother went to put on the Tiny Blessings earrings and the sapphire/pearl completely broke off the post without any excessive force. Unfortunately, due to the circumstances, the quality and durability of the product was not tested before the 30 day return window. I've contacted Tiny Blessings via email and phone, but have received the same short response that there is nothing they can do due to being outside of the window despite the circumstances. I am not even asking for a return, but an even exchange would be lovely as we still like the look of the earrings! I would even be willing to pay any required shipping for the exchange. If nothing can be done then I am still hoping to get further response as to why the quality of a product priced at $64.99 was so poor. Would not consider shopping here again unless there is some sort of positive resolution to this issue with some understanding of the circumstances. Also wondering why there is no official place to post reviews?
We sincerely apologize for your experience. All earrings will bend and sometimes break under excessive force. Please contact us so we can get your earrings repaired free of charge.