megan k.

I ordered a pair of sand uggs and when i got it along the seam was a red dot that looked like it was blood. I called for an exchange n they told me they don't do exchanges but i can send product back and then re order a new pair. I had got 15% off when i purchased them and they told me the only way to get that again was to order right and and give credit card information over the phone which i do not trust. Also told me that when they received the boot they would see if they were worn if so then they wouldn't give me my money back and i would have already ordered another pair. I did not wear the boots other than to try one on to make sure it fit but clearly this is a scam place and prob would have made up an excuse to not give me my money back for their mistake. What legit company doesn't check their merchandise before sending it out. I will be getting my uggs else where. Please do not order from them unless u want to be ripped off