My third replica jersey did not have the embroidery that the site advertised. It was heat pressed and basically looked like a sticker. After processing an item check I received an email apologizing for my "inconvenience". However, I am expected to wait for my return even after the team admitted to messing up my order. Not only was I "inconvenienced" but now I don't have the money nor the product because it takes 10 business days to receive the product I returned. I am baffled to find out this is a licensed seller. Never will purchase from fanatics again.
Hello Megan. We apologize for any inconveneince regarding your order. We are unable to issue a refund until the items have been received back in our warehouse. We are very sorry if this causes any inconveneince. Sincerely, Karmen