Meeta M.

What can I say except how disappointing and un-customer service focussed this company is. Ordered an item in July. Courier claimed it had been signed for - impossible as I had been at work that day so clearly hadn't received it. After months of to-ing and fro-ing I finally received a replacement in October following a reference to BBC Watchdog. Lack of communication and lack of acknowledgement of the inconvenience this has caused me. I made constant phone calls to the company and the courier service. They should have sorted this out between themselves but I had to intervene many times. I won't be ordering from them again.