A link was sent to me for a registry of a baby shower. We were unable to attend so we thought this was a convenient way to send a gift. We paid the $6 extra for gift wrapping. A week later a package arrived at my door, not the recipient of the gift. I called and Pottery Barn said, oh, you can send that back and we'll get it to the registered person. While on the call I opened the box and, surprise, it's not even wrapped! You charged $6, know it's a registry, so go figure, I would have never known. Poor way to run a business. Cannot trust them.