Thumbnail of user medt2

med t.

Contributor Level

Total Points
80

1 Review by med

  • Pottery Barn Kids

11/1/18

A link was sent to me for a registry of a baby shower. We were unable to attend so we thought this was a convenient way to send a gift. We paid the $6 extra for gift wrapping. A week later a package arrived at my door, not the recipient of the gift. I called and Pottery Barn said, oh, you can send that back and we'll get it to the registered person. While on the call I opened the box and, surprise, it's not even wrapped! You charged $6, know it's a registry, so go figure, I would have never known. Poor way to run a business. Cannot trust them.

med hasn’t received any votes.

med hasn’t received any thanks yous.

med doesn’t have any fans yet.

med isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user courtneyk386
3/9/24

I will never order from Pottery Barn Kids again. I placed a fairly large order for furniture in...

Thumbnail of user joannet395
3/8/24

This company has the worst customer service I have ever experienced in my life. Ongoing issues...