I LOVE naked wardrobe! I live in Los Angeles and every single time I have placed an order, I have received it within 2-3 days. Not sure why people are complaining about the shipping because on the naked wardrobe website it clearly states, how long shipping will take depending on where you live and the rest is up to USPS.
They are constantly emailing me new promo codes, at least 2-3. Times a week for discounts, which is very generous.
One time my dress was ripped and I emailed customer service with a polite message and a photo of the dress. I received a response in a very timely manner. A brand new dress arrived 2 days later and they didn't even have me send the ripped one back.
The packaging is always so clean and neatly wrapped in plastic, tissue paper, and a polymailer bag to keep the clothes in good condition.
I'll always shop from naked wardrobe. It's my favorite store and I've never had a problem with customer service.
I also was fortunate enough to meet one of the sisters who runs the company, she was definitely the nicest person I have ever met. I was shocked at how sweet and generous she was.
Anyone who has a problem with their clothes, website, shipping, customer service, etc. should give it another chance because we've all had bad experiences shopping anywhere and everywhere. Even amazon will send an automated email that says "thank you for your inquiry we will respond within 24-48 hours"
Naked wardrobe has clothes that can be worn over and over again without anyone noticing it's the same outfit. All you need to do is layer a different jacket or duster over it. The nw exclusive fabric is really flattering and hugs your body in.
I wish I could buy everything from their website!