When I signed up for the free membership I was of course trying it out with the 2 months, I signed up and received a date that I would be charged on, great, planning money whoo. I have been billed 6 days early, and it is taken my account down to near empty because they charged me early. They do not have a customer service number, just an email refund request that can take up to 3 business days to just contact me, so I am stuck in the $#*!ter for several days because they charged me early. I am fully canceling, I didn't hate their product, just the billing factor, I actually enjoyed the website but will no longer be willing to use it because of this MAJOR issue.