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Customer service has been very helpful with my purchase. Nicely made product and a lot of choices to choose from..
This company is straight fraud! I ordered a STANDARD size and the items I ordered where delivered beyond late and they are refusing to refund me my 200.00! No customer service number to call. Their excuse was that my order was a custom size which I never knew a size 12 & 14 are custom sizes! These are standard sizes that you can anywhere! DONT ORDER FROM HERE! Very bad business and unprofessional!
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I have been ordering from the company for a while now, the products are very well made, the sizes...
I I told the customer service agent that helped me that I would change my review but that I would...
Hi meagan,
This is Customer Service Supervisor from Lightinthebox.
I am very sorry for the any incoveience caused of return policy and I fully understand that it must have been quite annoying.
However, I truly value you as a new customer to us and you might not be familiar with our policy. I had conducted new Ticket ID =24450056 in our ticket center and provide a Special solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.